100r Responsible Gaming — Play Smart, Stay Safe, Stay in Control
At 100r, entertainment means healthy enjoyment. We believe every Malaysian user deserves to experience this platform in a way that's safe, controlled, and responsible. This page provides guides, self-control tools, and support resources to help keep your gaming experience a positive one.
Our commitment: user wellbeing above all else.
100r's Commitment to Healthy Gaming
100r takes our responsibility as an online entertainment platform in Malaysia seriously. Betting and casino gaming are recreational activities that many people can enjoy responsibly. That said, we recognise that for some users, these activities can become problematic if left unchecked.
We're committed to providing a safe, transparent, and supportive gaming environment. This means offering easy-to-use self-control tools, keeping users informed about potential risks, and ensuring our platform remains inaccessible to those who are not eligible — particularly minors.
100r's approach to responsible gaming goes beyond policy compliance — it's a core value that shapes every platform decision we make.
Recognise the Signs of Risky Behaviour
It's important to recognise early warning signs before things get worse. Watch for the following signs in yourself or someone you care about:
Spending more time gaming than planned, and neglecting work, family, or social responsibilities to keep playing.
Borrowing money to play, chasing losses, or spending money meant for essentials like rent and food.
Feeling restless, irritable, or down when not playing; using gaming as an escape from personal problems or everyday stress.
Lying to family or friends about how much time or money you've spent on betting or online gaming.
Continuing to bet with larger amounts in hopes of recovering lost money, even as the situation gets worse.
Repeatedly trying to cut back or stop playing without success, or feeling like the game is too hard to walk away from.
How to Set Effective Time and Budget Limits
The best way to keep gaming enjoyable is to plan ahead. Before you start playing, set two clear limits:
- Time limit: Decide how long you'll play — for example, no more than one hour a day. Use the timer on your smartphone as a reminder.
- Budget limit: Decide on the maximum amount in MYR (RM) you're comfortable spending on entertainment in a single session or over a week. This should come from discretionary income, not savings or money earmarked for essentials.
The golden rule: only play with money you can afford to lose entirely. Once it's gone, stop and try again another day. Game outcomes are random — no strategy can guarantee consistent winnings.
You can also use the self-control features within your 100r account to help enforce these limits automatically.
- Set your limits before you play, not during
- Don't play when you're stressed or feeling low
- Take regular breaks during your gaming session
- Don't mix alcohol with betting decisions
- Treat gaming as entertainment, not a source of income
Self-Control Tools Provided by 100r
100r provides a range of self-control tools that you can activate through your account settings or by contacting our support team:
Deposit Limit
You can set a daily, weekly, or monthly deposit limit in MYR. Once a limit is set and confirmed, the system will automatically block any deposits that exceed that amount within the specified period. Limits can be lowered immediately, but increasing a limit requires a waiting period to ensure the decision is made with a clear head.
Account Break
If you feel you need to step away from the platform for a while, you can activate the "account break" feature for a duration of your choice — whether that's a few days or a few weeks. During this period, you won't be able to log in or make any transactions. This feature is designed to give you the time and space to pause and reflect.
Self-Exclusion
For users who feel they need a longer or permanent break, we offer a self-exclusion option ranging from six months to five years. During this period, your account will be fully suspended and we will also take steps to stop sending you promotional communications. This is a significant measure, and one we fully support.
Responsible Customer Support
The 100r support team is trained to recognise signs of problematic gaming behaviour and respond with empathy and care. If you contact us for help related to responsible gaming, your request will be prioritised and we'll guide you towards the right support resources.
Minor Protection and Life Balance
100r has a zero-tolerance policy towards platform use by anyone under the age of 18. All account registrations require age verification, and we reserve the right to request identity documents at any time to ensure compliance with this age requirement.
We encourage parents and guardians in Malaysia to take the following steps to protect their children:
- Never share your account login details with anyone, including family members;
- Use parental control software on devices shared with children;
- Make sure your bank account and payment methods are not easily accessible to children;
- Have open conversations with your children about the risks of gambling.
Beyond protecting younger users, we want to remind all adult users of the importance of life balance. Online gaming should only ever be a small part of your leisure activities. Make time for family, stay active, pursue your hobbies, and look after your mental health. A well-rounded life is the foundation of a healthy and responsible gaming experience.
Seek Professional Help When You Need It
There's no shame in asking for help. If you or someone you know is struggling with gaming-related issues, the bravest first step is acknowledging the problem and reaching out for support.
In Malaysia, there are several professional support channels you can reach out to. Trained counsellors and mental health professionals can help you understand your behavioural patterns, build coping strategies, and set realistic recovery goals.
100r also encourages users to speak with their family doctor or a counsellor at the nearest public hospital or clinic if they feel that gaming is starting to affect their mental health or personal relationships. You don't have to face this alone.
For immediate assistance with account controls or self-exclusion on the 100r platform, reach out to our support team:
Support Email: [email protected]You can also find more information on our FAQ page, or contact us directly via in-app live chat.
- Gaming interferes with work or studies
- Strained family relationships
- Difficulty sleeping or concentrating
- Feeling guilty or ashamed after playing
- Ongoing financial difficulties
Play for Fun, Walk Away with Peace of Mind
100r is here for you — whether you're looking to enjoy a game or need a helping hand. Reach out to us, or visit our FAQ page for more information.