100r Privacy Policy — Protecting Your Personal Information
At 100r, the privacy of Malaysian users is our priority. This policy clearly explains how we collect, use, store, and protect your personal information when you use our platform.
Updated: 2026 | Applicable to all 100r users in Malaysia
Information We Collect from Users
When you use the 100r platform, we collect several categories of information to ensure our services run smoothly and securely. The following types of information are collected:
- Account information: Full name, date of birth, email address, phone number, username, and encrypted password collected at registration.
- Identity verification information: A copy of your IC or passport is required for the KYC (Know Your Customer) verification process to meet compliance requirements.
- Payment information: Transaction details including bank name, account number (partial), deposit and withdrawal amounts in MYR (RM), and transfer records via FPX or DuitNow. We do not store your full credit or debit card number.
- Device and browser information: IP address, device type, operating system, browser type, screen resolution, and language settings for user experience optimisation purposes.
- Usage data: Pages visited, games played, bets placed, active session duration, and in-platform navigation patterns.
- Cookies and trackers: Data collected through session cookies, preference cookies, and internal analytics tools to improve platform functionality and usability.
How Your Information Is Used
Personal information is used to verify user identity, prevent fraud, and ensure that only eligible users can access the 100r platform.
Transaction data is used to process deposits and withdrawals in MYR, ensure financial security, and resolve any payment-related disputes.
Usage data helps the 100r team understand user patterns, refine the interface, improve performance, and deliver more relevant game recommendations.
Contact information is used to send account notifications, transaction alerts, promotional updates, and timely customer support responses.
Data is collected to detect suspicious activity, comply with Malaysian legal requirements, and fulfil reporting obligations to the relevant authorities.
Game activity records are used to calculate VIP programme eligibility, cashback rewards, and personalised bonuses tailored to each user's playing patterns.
Cookies, Tracking & Your Choices
The 100r platform uses cookies and similar tracking technologies to enhance your experience. The cookies we use include:
- Session cookies: Required to maintain your login session and ensure account security while browsing the platform.
- Preference cookies: Saves your language, region, and display preferences so you don't need to reconfigure them each time you visit.
- Internal analytics cookies: Usage data is collected to improve the platform without sharing this information with external advertising parties.
You can manage cookies through your browser settings. However, disabling certain cookies may affect platform functionality. Session cookies are required for login and normal account use. 100r does not use cookies for third-party advertising purposes.
Data Storage, Security & Information Sharing
How Your Data Is Protected
100r implements comprehensive technical and organisational security measures to protect users' personal information. All data transmitted between your device and our servers is encrypted using current security protocols. Passwords are stored in hashed format and cannot be read by anyone, including our staff.
Access to user data within the organisation is restricted to staff who require it for legitimate operational purposes. All access is logged and monitored on a regular basis.
Third-Party Sharing
100r does not sell, rent, or share users' personal information with third parties for marketing purposes. Information is only shared in the following situations:
- Trusted payment processors to settle transactions in MYR;
- Malaysian legal authorities when required by court order or applicable law;
- Technical service providers bound by strict confidentiality agreements;
- In the event of a merger or business acquisition, users will be notified in advance.
User Rights, Policy Changes & How to Contact Us
As a 100r user, you have the following rights regarding your personal information:
- Right to Access: You may request a copy of the personal information we hold about you at any time by contacting our support email.
- Right to Rectification: If your information is inaccurate or out of date, you have the right to update it directly in your account settings or by contacting customer support.
- Right to Deletion: Under certain circumstances, you may request the deletion of your personal information. Such requests are subject to legal requirements and mandatory record-keeping policies.
- Right to Restriction: You may request that we limit the processing of your data in certain situations while the matter is being resolved.
This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. Any significant changes will be communicated to users via in-platform notifications or email. The date of the most recent update will always be displayed at the top of this page.
For any enquiries, personal data requests, or privacy-related complaints, please contact us at:
Privacy Support Email: [email protected]You may also refer to our FAQ us to get quick answers to frequently asked questions about your account and privacy.
- Access to your personal data
- Correcting inaccurate information
- Data deletion under certain circumstances
- Restriction of data processing
- Notifications when the policy is updated
Your Privacy Protected. Your Platform Awaits.
Now that you know how 100r protects your information, log in or register to start enjoying a safe and responsible betting experience.